FAQs

Dark Tech offers you two means for placing an Order, either by Registering an individual account on our website or using a Guest Account to Checkout. Creating an Account on Dark Tech will provide you following benefits:
1. Manage your account details.
2. Track your Order Status.
3 Review Past Purchases.
4. Save your Shipping Details for further purchases enabling you a faster Shopping Experience.
5. Stay updated with Kaaf Kollection’s Special Promotions & Discounts.

Just navigate our Website as a Registered User or Guest Account. Select your desired product involving a specific size & quantity if required, and then press “Add to Cart”. A new link to the Shopping Cart will be opened where you can continue shopping by updating your Cart or you may Checkout to place your order. On Checkout Page, you will be required to fill out the form with your Valid Data for Personal & Shipping Information, and then you will be required to select the Payment Option as per your ease, Place an order to book your Desired Product/s. Just review your order before placing your order.
You can also order through the following platforms:
1. Message us on our Facebook Page: https://www.facebook.com/darktechofficial/
2. Message us on our Instagram Page: https://www.instagram.com/darktechofficial/
3. WhatsApp: +92-3294422445

Dark Tech offers you Secure & Multiple Payment Options to provide you ease while shopping Online;
Cash on Delivery.
Bank Transfer
Visa/Master Debit Card
Other Remittance Options.
It is to be mentioned that we provide you with secure payment services that allow you to make payments via your credit and debit cards. All your details and data will be securely transmitted via SSL encryption.

Dark Tech offers its Customer free shipping in Pakistan Nationwide. International Shipping will be charged as per Logistic Charges charged by the Courier Company depending upon the destination, weight, and dimensions.

No, you don’t have to give advance payment for your orders. Advance payments are required only for the following reasons:
Ordering for a stitching service – advance payment for the complete order will be required if you want stitching service from Dark Tech.
Ordering for any Country other than Pakistan – all international orders will be dispatched after confirmation of Payment Receipt of their Orders.
If any Individual Customer’s communication or pattern is subjected to suspicion based on fake order.

After placing your Order on Dark Tech's Website, you will receive an acknowledgement email from us as confirmation of receiving your Order (if the Email Address is listed by the customer on the checkout page). Moreover, you will also receive a confirmation message on your cellular contact details (only for Pakistan Extension). Later you shall receive a call from our Customer Representative on the Number that shall be provided to you during the placing of your Order, to confirm your order again and also to communicate the Cost & Delivery period of your desired Order, and also to answer any query of its customer.

To track your order, you will be required to sign in to your account and visit the Account Dashboard (if you registered with us), or contact our Customer Support centre, with your Order ID.
Note: Tracking can only be done after a confirmation call is received. No order will be dispatched without a confirmation call.

It generally takes 2-3 working days to be delivered to your doorstep. International delivery time is around 7 – 10 working days. The delivery period of Stitched Dresses is subject to the stitching period and shall be confirmed by kaaf kollection’s customer support representative.
Please note that dispatches are not made over the weekend or on the gazette holidays. Moreover, delays may also occur due to rains or any recognized issues.

We have hired an experienced and professional Team that is liable to examine all measures to ensure effective & efficient services that shall be provided to you. However, in case an item is missing or incorrectly delivered, you can coordinate with our Customer Support Department to rectify the error through mail or the mobile number mentioned on our contact us- website’s bottom section.

In case, if you receive a damaged product you can contact our Customer Support Department, via Email or Telephone (Details are mentioned on our Website – Contact Us). We ensure to provide you with quality Products & Services. Kindly note: Any complaint can be registered within 7 days of receiving an order. Kaaf Kollection is completely responsible and liable to entertain its customers in case any issue is identified in a product within 7 days after the order is received by the customer. After 7 Days company will not be liable for any fault or damage.